Fiery Command WorkStation

Fiery options Help (client)

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Restoring an activated Fiery option

If previously activated options are unavailable and the computer cannot restore them by contacting the licensing server, you can use the License Activation page to restore them.

You can restore options automatically or manually, depending on whether the computer is connected to the Internet. For more information, see Managing licenses.

Parent topic: Managing licenses for Fiery options on client computers

Restore Fiery options automatically

You can restore previously activated Fiery options automatically if the computer is connected to the Internet.

  1. Open the License Activation page. (See Access the License Activation page.)
  2. Click the Advanced Settings icon () in the upper-right corner, and click Restore.

    The Fiery option is restored.

  3. Click Finish.

Restore Fiery options manually

If the computer is not connected to the Internet, you must manually transfer data between the computer and the Fiery licensing website. You will generate a request file, submit it to the Fiery licensing website to obtain a license file, and then use the license file to restore the options.

  1. Open the License Activation page. (See Access the License Activation page.)
  2. Click the Advanced Settings icon () in the upper-right corner, and click Restore.
  3. Click Continue to proceed with the manual process.
  4. Click Create Request File and save the file.
  5. Copy the request file to a computer that is connected to the Internet.
  6. Open a browser and go to licensing.fiery.com.
  7. Click Choose File, select the request file, and then click Upload Request File.

    A license file is generated.

  8. Click Download License File and save the file.
  9. Copy the license file to the computer where you are restoring options.
  10. Return to the Generate License window and click Yes.
  11. Click Browse, select and open the license file, and click Restore.