Fiery Command WorkStation

Fiery options Help (client)

Hide or show navigationPrevious topicNext topicSharePrintPDF

Reactivating a Fiery option

If an activated license is corrupted and the computer cannot reactivate it by contacting the licensing server, you can use the License Activation page to reactivate the option.

You can reactivate options automatically or manually, depending on whether the computer is connected to the Internet. For more information, see Managing licenses.

Parent topic: Managing licenses for Fiery options on client computers

Reactivate a Fiery option automatically

You can reactivate a Fiery option automatically if the computer is connected to the Internet.

  1. Open the License Activation page. (See Access the License Activation page.)
  2. Under Activated Options, click Reactivate next to the option you want to reactivate.

Reactivate a Fiery option manually

If the computer is not connected to the Internet, you must manually transfer data between the computer and the Fiery licensing website. You will generate a request file, submit it to the Fiery licensing website to obtain a license file, and then use the license file to reactivate the option.

  1. Open the License Activation page. (See Access the License Activation page.)
  2. Under Activated Options, click Reactivate next to the option you want to reactivate.
  3. Click Continue to proceed with the manual process.
  4. Click Create Request File and save the file.
  5. Copy the request file to a computer that is connected to the Internet.
  6. Open a browser and go to licensing.fiery.com.
  7. Click Browse, select the request file, and then click Upload.

    A license file is generated.

  8. Click Download License File and save the file.
  9. Copy the license file to the computer where you are reactivating the option.
  10. Return to the Generate License window and click Yes.
  11. Click Browse, select and open the license file, and click Activate.