Error and status messages

The Servers list provides information about the status of the Fiery server and error messages about on the printer.

Status messages

Status messages may be about the Fiery server or printer. The messages are as follows:

Idle: Fiery server or printer is idle.
Busy: Fiery server is processing a job.
Printing: Fiery server is printing a job.

Canceling: Fiery server is canceling a job.

Sleep: Printer is in Sleep mode.

Low Power: Printer is in Low Power mode.

Calibration: Printer is performing calibration.

Maintenance Required: Scheduled printer maintenance is required.

Warming Up: Printer is warming up after waking from sleep or low power mode.

Toner Near Empty: The specified toner is almost empty. Time to order new toner.

Error messages

Error messages are very important messages about issues that impact both the Fiery server and the printer and prevent jobs from printing (for example, a paper jam). If multiple errors occur simultaneously, the most critical error appears first. After the first error is resolved, the next error appears.

The following are examples of error messages that may appear:

Check printer power and cable connections
Printer serial communications lost
Printing suspended
Printer front door open
Toner empty
Paper jam

Paper mismatch errors

If a job is submitted to print, and it does not match the paper or paper tray attributes, the job generates an error. The job remains in the Print queue or is blocked, canceled or suspended based on Fiery server settings.

The Fiery server has the following mismatch error modes:

Suspend on Mismatch
Cancel on Mismatch

Suspend on Mismatch jobs remain in the Print queue for an interval of time ("the timeout period") defined in Setup. During this time, a mismatch error message and a timer appear. The timer indicates how much time you have to correct the error before the job is released from the Print queue and canceled. To avoid automatic cancellation of the job, you must load the correct paper in the paper tray before the timeout period ends. Meanwhile, the next job prints. If that job prints before the timeout period ends, the Suspend on Mismatch job is resubmitted to the Print queue.

For more information about processing jobs with missing media, see Configure Help.