Troubleshoot "Dongle not found" message

If a licensed spectrophotometer is not connected when Fiery Color Profiler Suite starts, the "Dongle not found" window appears.

Note: If a licensed spectrophotometer is connected but the "Dongle not found" message appears, you may need to activate the Fiery Color Profiler Suite license.

Click one of the following:

Download License - Downloads the license from the EFI license activation website. You can download the license from any computer that is connected to the Internet, even if Fiery Color Profiler Suite is not installed.
Activate License - Activates a valid Fiery Color Profiler Suite license that is already on your desktop. This is useful for a system that cannot download the Fiery Color Profiler Suite license from the Internet. In this case, download the Fiery Color Profiler Suite license for your spectrophotometer serial number from activation.efi.com/cps. Save the downloaded license file on your desktop.
Run in Demo Mode - Runs Fiery Color Profiler Suite in Demo mode.
Server License - Allows the selection of a Fiery server with network Fiery Color Profiler Suite license support.

Note: The Server License may not be supported on all Fiery servers.