Printer not found

Most failures to find a printer on the network are due to a missing or conflicting name or IP address for the Fiery server.

On the Fiery server:

Make sure that the host name (DNS name) is entered at Configure > Fiery Server > Server Name. For more information, see Fiery Command WorkStation Help.

On each Windows or Mac client computer:

Ping the Fiery server from the client computer, and perform standard troubleshooting of any connection issues.
If standard troubleshooting does not resolve the issue, then you can specify the Fiery server host name (DNS name) in the hosts file.
Note: Once you specify the host name on the client computer, it must be updated each time the name changes.
To allow Command WorkStation and other Command WorkStation utilities on the client computer to connect to the Fiery server, the Fiery server IP address or DNS name must be configured in the server list. For more information, see Utilities.